Q1: Can you help determine if there’s merit to a medical malpractice or personal injury case?
A: Yes. We offer case screenings and preliminary reviews to assess the standard of care, causation, and damages based on medical records. Our clinical team provides objective insight that helps attorneys make informed decisions about case viability early on.

Q2: How do you identify missing records or documentation gaps in a case?
A: Our consultants are trained to spot inconsistencies and omissions in medical timelines. We provide a record request checklist and identify red flags that may warrant further documentation.

Q3: Can your team help establish causation in complex medical cases?
A: Yes. We evaluate timelines, preexisting conditions, and medical interventions to identify the proximate cause and determine whether the alleged injury logically stems from a breach of the standard of care.

Q4: Do you offer second opinions on existing case assessments or expert reports?
A: Absolutely. We provide independent clinical reviews of previous assessments, identifying areas of agreement, potential oversight, or misinterpretation in prior expert reports.

Q5: Can you help identify alternate theories of liability or missed opportunities in care?
A: Yes. Our consultants examine the full timeline of care, assessing whether earlier interventions could have prevented harm. We also evaluate the involvement of secondary providers or systemic failures, which may support additional or alternate claims.

Q6: What’s included in a medical chronology?
A: Our chronologies include a detailed, date-organized summary of medical events, key provider notes, diagnostic findings, medications, and procedures. We highlight deviations from standards of care and clearly label significant events for quick reference.

Q7: Do you prepare narrative summaries or just timelines?
A: Both. We provide timelines, narrative summaries, and issue-based reports tailored to your preferences and needs for depositions, mediations, or trials.

Q8: How do your summaries differ from those created by in-house paralegals?
A: Our reports are created by licensed clinicians with firsthand knowledge of healthcare standards and documentation practices. We interpret the clinical significance of events—not just transcribe them—making our reports more actionable for litigation.

Q9: Can you highlight causation and damages in your chronology?
A: Yes. We flag and annotate relevant entries in the medical record that support your theory of liability, causation, and damages, so they’re easy to reference during depositions or trial.

Q10: Do your chronologies integrate diagnostic imaging and lab data?
A: Yes. We include key lab results, imaging findings, and diagnostics in context with clinical care, helping you understand progression, delays, or failures to act on critical information.

Q11: What’s your turnaround time for standard and rush cases?
A: Standard turnaround is under 7 business days. We offer expedited services with 3-day and 2-day options for urgent cases.

Q12: Can you handle large volumes or ongoing litigation support?
A: Yes. We support law firms handling mass torts and multidistrict litigation with scalable solutions. We offer bundled pricing and retainer options for ongoing or high-volume needs.

Q13: What happens if new records come in after a report is prepared?
A: We offer record addendums and updates at reduced rates. Our consultants will seamlessly integrate new documentation into the original chronology or summary, ensuring continuity and maintaining consistency.

Q14: Can you support multiple attorneys within our firm on different cases?
A: Yes. We can assign dedicated consultants or project managers to support multiple cases concurrently and collaborate across attorney teams to maintain consistency and efficiency.

Q15: How do you prioritize urgent cases without delaying others?
A: We have a dedicated rush team for expedited reviews, so urgent matters receive fast turnaround without impacting standard case timelines. Our structured workflow ensures all deadlines are met reliably.

Q16: Do you provide expert witnesses?
A: While we are not a placement agency, we assist in identifying suitable experts, reviewing credentials, and preparing medical records for expert testimony. We also help formulate questions and prepare attorneys for expert depositions.

Q17: Can your consultants testify?
A: Our legal nurse consultants can testify on medical facts and standard practices in nursing, when appropriate. We also refer credentialed testifying experts upon request.

Q18: Can you help prepare deposition questions for opposing medical experts?
A: Definitely. We identify weaknesses, inconsistencies, or unsupported assumptions in opposing expert reports and help you draft pointed, medically accurate questions to challenge their credibility.

Q19: Do you assist our experts in preparing for deposition or trial?
A: Yes. We offer expert prep sessions where we review the case chronology, anticipate opposing counsel’s questions, and ensure your expert can clearly articulate clinical concepts.

Q20: Can you assess whether a medical provider meets the standard of care?
A: Yes. Our clinicians utilize current clinical guidelines, facility protocols, and real-world standards to assess whether care was appropriate under the circumstances, thereby supporting or refuting claims of negligence.

Q21: Do you create Life Care Plans for catastrophic injury cases?
A: Yes. We prepare comprehensive Life Care Plans that outline future medical, therapy, equipment, and home care needs based on the injury, prognosis, and clinical guidelines.

Q22: Do you provide rebuttal reports for opposing life care plans?
A: Absolutely. Our clinicians critically evaluate opposing life care plans and provide expert rebuttals that focus on evidence-based needs and cost justification.

Q23: Are your Life Care Plans defensible in court?
A: Yes. Our Life Care Plans are based on published standards, evidence-based guidelines, and real-world medical costs. We’re confident presenting them in mediation or trial settings.

Q24: Can you provide itemized cost projections for future care?
A: Absolutely. Each plan includes detailed projections for treatments, therapies, medical equipment, and home care, along with frequency, duration, and regional cost benchmarks.

Q25: Can you review the cost-effectiveness of proposed treatments?
A: Absolutely. We assess the medical necessity and financial realism of each line item, offering justification or critique based on accepted medical standards, local rates, and payer data.

Q26: How do you collaborate with plaintiff vs. defense firms?
A: We maintain objectivity and adhere to facts. For plaintiff firms, we often focus on establishing a strong medical foundation. For defense, we identify alternate causation, preexisting conditions, or adherence to standards of care.

Q27: How do you maintain HIPAA compliance?
A: We use encrypted platforms for data transmission and storage, maintain strict confidentiality protocols, and ensure our entire team adheres to HIPAA standards.

Q28: Will your consultants attend strategy meetings or mediation if needed?
A: Yes. We’re available to join legal team calls, mediation prep, and even settlement discussions to provide real-time medical insight and help guide your case strategy.

Q29: How do you ensure your team stays unbiased in their review?
A: Our consultants adhere to evidence-based standards and objective analysis. Whether working with the plaintiff or the defense, we provide impartial, clinically grounded insights rooted in fact.

Q30: Are your consultants familiar with courtroom procedures and terminology?
A: Yes. Many of our consultants have years of experience supporting litigation. They are trained to communicate medical concepts clearly and professionally in depositions, reports, and testimony.

Q31: How do we get started working with you?
A: Upload your case through our secure submission form. We offer free basic reviews for cases under 250 pages and will follow up with a quote for more detailed services.

Q32: Do you offer bundled or retainer pricing?
A: Yes. We provide per-case bundles and flexible monthly retainers designed for firms with high-volume or ongoing needs.

Q33: What type of cases do you NOT take on?
A: We avoid cases involving highly specialized areas outside our expertise unless we can bring in a vetted specialist. Our goal is to ensure the highest quality and accuracy.

Q34: How do you bill for your services—hourly, flat rate, or per page?
A: We offer flexible billing options, including per-page rates, hourly consulting, bundled case pricing, and monthly retainers to suit your firm’s workflow and case volume.

Q35: Do you require a retainer before starting work on a case?
A: For new clients or large-volume cases, we might ask for a modest retainer to start services. We also offer flexible billing and invoicing options tailored to your firm’s workflow and budget cycles.