West Virginia - Hospital Regulatory & Mandatory Reporting Guide

West Virginia — Hospital Regulatory & Mandatory Reporting Guide

West Virginia is not a jurisdiction that should be analyzed through a single “adverse event statute” lens. Its hospital reporting and institutional exposure framework is more layered than that. The state regulates hospitals through the Hospital Licensure Act and the hospital licensure rule, requires licensed hospitals to comply with the state’s reportable diseases, events, and conditions rule, imposes vulnerable-adult and facility-resident abuse / neglect reporting obligations, and expects hospitals to maintain functional infection-control surveillance, medical-record integrity, and quality-improvement structures. In litigation, that means a serious outcome may create not one reporting problem, but several overlapping accountability problems at once.

That distinction matters. In West Virginia, high-value hospital cases often are not strongest when counsel argues only that bedside care fell below the standard. They become stronger when the record shows that the institution failed to recognize the seriousness of the event, failed to escalate it through the proper administrative channels, failed to satisfy mandatory external reporting duties, failed to preserve internal chronology integrity, or failed to implement a credible systems-level response after the event.

This is therefore a state where counsel should analyze the matter through an institutional response model: clinical recognition, supervisory escalation, external reporting pathway selection, documentation integrity, infection-control or abuse-reporting overlays where applicable, and the adequacy of the hospital’s post-event operational response.

Quick Authority Snapshot

Primary State Regulatory Authority

West Virginia hospital oversight runs through the state’s hospital licensure structure and the Office of Health Facility Licensure and Certification (OHFLAC), under the Department of Health / Human Services regulatory framework.

Core Hospital Rule

64 CSR 12 (Hospital Licensure) is the central operational rule. It governs medical records, infection control, pharmaceutical services, patient care documentation, births and deaths reporting, and the hospital’s obligation to comply with state disease / event reporting rules.

Parallel Mandatory Reporting Channels

West Virginia hospitals must also comply with 64 CSR 7 (Reportable Diseases, Events and Conditions), and personnel may separately trigger mandatory reporting duties under the vulnerable-adult / facility-resident statutes where abuse, neglect, financial exploitation, emergency situation, or abuse-related death is suspected.

High-Impact Timelines

Key timing issues include 48-hour production of records to OHFLAC upon written request; monthly reporting of births, deaths, and fetal deaths by the tenth of the following month; transmission of completed birth certificates within 10 days; immediate and no later than 48-hour reporting of suspected vulnerable-adult / facility-resident abuse or neglect; and disease-specific timelines under 64 CSR 7, including 24-hour reporting for Category II conditions.

Attorney Takeaway

West Virginia cases are often won or lost on whether the hospital operated a coherent reporting-and-response system. The strongest matters usually expose not only clinical error, but administrative delay, broken escalation, reporting-pathway failure, or unstable institutional chronology.

Statutory & Regulatory Architecture

W. Va. Code §16-5B and 64 CSR 12 — Hospital Licensure Structure

West Virginia regulates hospitals through a formal licensure framework rather than through a standalone hospital serious-adverse-event statute comparable to some other states. That distinction is analytically important. The state’s hospital rule does not merely address licensure mechanics; it prescribes operational duties that become highly relevant in litigation, including chart completion, author authentication, record preservation, record retrieval, infection-control surveillance, medication-error reporting, and the hospital’s duty to comply with state disease and event reporting requirements.

Medical Record Integrity Requirements

West Virginia’s hospital rule is unusually useful for timeline and credibility work. Hospitals must maintain a medical record for every individual evaluated or treated, use an author-identification and record-maintenance system that protects entry integrity, preserve records for at least five years, ensure only authorized persons gain access to or alter records, file all clinical information in the patient’s record, and complete, authenticate, and date entries promptly. Physicians must complete and sign records within 30 days after discharge. This provides counsel with a concrete rule-based structure for attacking late charting, missing deterioration-window documentation, fractured authorship, or suspicious chronology repair.

OHFLAC Access and Regulatory Visibility

The rule further requires the hospital to provide copies of medical records and other pertinent data within 48 hours of a written request by OHFLAC. In practice, that matters because it shows the state expects rapid regulatory access to records when it is evaluating compliance. From a litigation standpoint, this strengthens the argument that hospitals are expected to maintain records in a condition suitable for timely external review rather than later reconstruction.

64 CSR 12 Reporting Hooks Within the Hospital Rule

West Virginia’s hospital rule expressly requires licensed hospitals to comply with the state rule on reportable diseases, events, and conditions, as well as other applicable state reporting rules concerning diseases, infections, or laboratory test results. That is a major point of structure. It means reporting obligations are not isolated from hospital operations; they are incorporated into hospital licensure compliance itself.

64 CSR 7 — Reportable Diseases, Events and Conditions

64 CSR 7 establishes the state’s reportable-disease and unusual-health-event reporting system. It is broader than a narrow communicable-disease list. It governs diseases, conditions, unusual health events, and clusters or outbreaks, and assigns reporting duties to health care providers, facilities, and laboratories. In a litigation setting, this means infection, outbreak, unexplained cluster, exposure event, or certain urgent diagnoses may create a state-facing chronology independent of the ordinary chart.

Tiered Public Health Timelines

The disease rule uses category-based timelines rather than a single default deadline. For example, Category II reportable diseases and conditions must be reported by telephone to the local health department within 24 hours of diagnosis, followed by written reporting. This is strategically important because it gives counsel measurable timing points in infection-control, outbreak, sepsis-source, isolation-failure, and transmissible-disease cases.

Vulnerable Adult and Facility Resident Reporting — W. Va. Code §§9-6-9 and 9-6-11

West Virginia separately requires certain professionals and facility personnel to report suspected abuse, neglect, financial exploitation, or emergency situations involving a vulnerable adult or facility resident. Reports must be made immediately and not more than 48 hours after suspicion, to the adult protective services agency, with copies directed as required to the department, law enforcement or prosecuting authorities if necessary, and in death cases to the medical examiner or coroner. Institutional reports involving a facility resident are to be investigated as institutional matters. While these provisions are classically associated with long-term-care and facility-resident protection, they can become highly relevant in hospital cases involving incapacitated adults, protection failures, suspicious injuries, neglect theories, or abuse-related death.

Death-Related Escalation — W. Va. Code §9-6-10

Where a mandated reporter has probable cause to believe a vulnerable adult or facility resident died as a result of abuse or neglect, the matter must also be reported to the appropriate medical examiner or coroner. The coroner or medical examiner then reports findings to law enforcement, the prosecutor, adult protective services, and, where the reporting institution is a hospital, nursing home, or other residential facility, to the administrator, the ombudsman, and OHFLAC. This creates a particularly serious external chronology in death cases because the matter stops being only an internal quality issue and becomes part of a death-investigation pathway.

Core legal reality: West Virginia hospital exposure is not organized around one reportable-event statute. It is organized around whether the hospital’s licensure-based systems, public-health reporting duties, record integrity requirements, infection-control duties, and abuse / neglect escalation pathways all functioned when the event occurred.

High-Value Litigation Patterns in West Virginia

Failure to Rescue / Delayed Recognition Cases

These are among the strongest West Virginia hospital cases because they often expose multiple layers of failure at once. A deterioration case may begin as bedside negligence, but quickly expand into a licensure-and-systems case if the chart shows delayed reassessment, weak physician notification, poor command-chain escalation, incomplete nursing documentation, and no coherent administrative recognition of the seriousness of the event. The more the institution appears to have recognized the danger late, the more powerful the regulatory and credibility themes become.

Medication Error and Adverse Drug Reaction Cases

West Virginia’s hospital rule specifically requires drug administration errors, adverse drug reactions, and incompatibilities to be immediately reported to the attending practitioner and the Director of Pharmacy and investigated using current and accessible drug and patient information, with the information evaluated as part of the hospital’s quality-improvement program. That is a significant litigation hook. It means medication harm should not be viewed only as a bedside event. It should also be tested as a required reporting-and-investigation event within the institution’s medication safety system.

Infection Control, Outbreak, and Reportable Condition Cases

West Virginia hospital rules require an active surveillance and education program for the prevention, early detection, control, and investigation of infections and communicable diseases; a nationally recognized system of infection-control guidelines; a designated infection-control officer; and a maintained log of infection-related incidents. When those requirements are read together with 64 CSR 7, infection cases become especially important. Outbreaks, delayed isolation, missed transmissible disease reporting, contaminated equipment, central-line or post-operative infection patterns, and failures to react to reportable conditions can all transform the case from clinical management into institutional surveillance failure.

Falls, Injuries of Unknown Origin, and Protection Failures

West Virginia protection cases can be stronger than they first appear because they may implicate not only supervision standards and staffing adequacy, but also abuse / neglect reporting duties where the patient is a vulnerable adult or facility resident and the facts suggest neglect, suspicious injury, or emergency conditions. These cases are often undervalued when analyzed only as fall cases. They are often more powerful when framed as recognition, protection, and external escalation failures.

Abuse, Neglect, and Incapacitated Adult Cases

Where an incapacitated or dependent adult suffers serious injury, prolonged neglect, unexplained trauma, failure of hygiene, restraint-related injury, dehydration, untreated deterioration, or abuse-related death, West Virginia’s mandatory reporting statutes become central. The litigation question is not merely whether the event occurred, but whether personnel had reasonable cause to suspect neglect or abuse and whether they complied with the immediate-reporting structure required by statute.

Emergency Department and Short-Stay Record Failure Cases

West Virginia requires medical records for every individual evaluated or treated, whether inpatient or outpatient, and preserves expectations regarding authorship, legibility, completion, and filing of clinical information. That makes emergency cases particularly sensitive. Delayed screening, unrecorded reassessment, missing nursing observations, undocumented physician communication, absent discharge warning instructions, or fractured short-stay charting can materially alter liability analysis because the hospital rule itself emphasizes record completeness and integrity.

Death Cases with Regulatory Escalation

A death case may become substantially more dangerous for the hospital where the chronology suggests delayed internal recognition, abuse / neglect suspicion, unreported protection concerns, unstable documentation, or infection-control failures. Once the facts plausibly implicate mandatory external reporting or coroner / medical-examiner involvement, the institution is no longer defending only treatment decisions. It is defending its post-event integrity.

Strategic lens: West Virginia is strongest for counsel when the case can be reframed from “something bad happened” to “the hospital’s own reporting, infection-control, medication-safety, or protection systems did not function when the event occurred.”

Timeline Forensics — Advanced Reconstruction of West Virginia Hospital Reporting and Institutional Response

West Virginia cases should be reconstructed through overlapping timelines rather than a single incident date. The key comparison is usually between the clinical timeline, the supervisory / administrative timeline, the external reporting timeline, and the record-completion timeline. When those timelines diverge, institutional credibility weakens quickly.

Phase 1 — Clinical Recognition

The first issue is when the patient’s condition or event became serious enough that the hospital reasonably should have recognized it as requiring more than routine care. This may be a sudden collapse, worsening sepsis pattern, severe medication reaction, unexplained injury, infection-control event, reportable diagnosis, or suspicious deterioration in a vulnerable adult. In West Virginia, the early phase matters because later reporting duties depend on when the institution first had reason to appreciate the seriousness of the matter.

Phase 2 — Bedside-to-Leadership Escalation

The next issue is whether the event moved quickly enough from bedside staff to charge nursing, attending practitioners, department leadership, pharmacy, infection control, risk management, and administration as appropriate. Many high-value cases expose a lag here. The chart shows concern. Staff messaging shows concern. But the hospital treated the matter administratively as though it was still routine. In West Virginia, that lag often becomes the bridge between clinical negligence and institutional failure.

Phase 3 — Reporting Pathway Selection

This is frequently the decisive institutional stage. Did the hospital identify the correct reporting pathway? Was this a reportable disease or unusual health event under 64 CSR 7? Did it require immediate pharmacy-related reporting and investigation under the hospital medication rule? Did the facts require abuse / neglect reporting because a vulnerable adult or facility resident may have suffered neglect, exploitation, or emergency conditions? Did the death trigger coroner / medical-examiner notification? Misclassification at this stage can destroy the coherence of the institution’s later explanation.

Phase 4 — Internal Investigation and Quality Review

West Virginia’s rules make investigation quality highly relevant even where they do not prescribe a single statewide RCA timetable for every hospital event. Medication errors are to be investigated and evaluated through quality improvement. Infection control requires active surveillance, investigation, and corrective action support. That means counsel should ask: Did the hospital interview the right personnel? Review staffing? Examine supervision? Trace physician communication? Evaluate the medication chain? Examine infection logs? Or did it simply reduce the matter to a narrow provider-level explanation?

Phase 5 — Record Completion, Authentication, and Preservation

West Virginia’s record rules make the documentation phase especially important. Were entries dated promptly? Were authors clearly identified? Was all clinical information filed into the record? Were verbal orders properly validated? Were discharge materials complete? Was the record signed and completed within the rule-based timeframe? Any repair-work appearance in this phase materially increases exposure because the hospital rule itself emphasizes chart integrity, access control, and prompt completion.

Phase 6 — Regulatory Production and Narrative Consistency

The final stage asks whether the chart, the internal incident materials, the medication or infection logs, any public-health reports, any abuse / neglect reports, and later institutional testimony tell the same story. In West Virginia, cases become especially dangerous when the hospital had a duty to preserve or rapidly produce records to OHFLAC, yet the chronology remains unstable, incomplete, or internally contradictory. Once the institution cannot present one defensible sequence of events, the liability picture compounds.

High-value timing question: When did the hospital have enough information to know this was not routine, which reporting or escalation pathway did that trigger, and do the chart, logs, investigation materials, and later testimony move consistently from that point?

Federal Overlay — How CMS Standards Amplify West Virginia Exposure

West Virginia’s state structure is powerful on its own, but the strongest hospital cases often become significantly more dangerous when the same facts also implicate federal Conditions of Participation. That is especially true in nursing services, infection control, emergency care, quality assessment, and governing-body oversight.

CMS Conditions of Participation and State Rule Convergence

West Virginia’s hospital licensure rule and the federal Conditions of Participation often converge in practical effect. Missing reassessment, weak nursing response, delayed physician notification, incomplete records, poor discharge communication, medication-safety breakdowns, and failed infection surveillance can all be framed simultaneously as state-rule noncompliance and federal systems failure. That dual framing is often more persuasive than a pure negligence argument because it shows the institution failed under two aligned safety structures.

Infection Control as a Dual State-Federal Exposure Area

Infection cases are particularly significant because West Virginia expressly requires active surveillance, designated infection-control leadership, use of nationally recognized guidelines, and maintained incident logs, while federal requirements likewise focus on prevention, surveillance, response, and oversight. When a hospital misses a reportable infection condition, delays isolation, ignores a cluster pattern, or fails to implement corrective action, the matter can move quickly from a single-patient problem to a broader institutional case.

Medication Safety and Pharmacy Systems

West Virginia’s rule on medication error reporting and investigation also creates strong overlap with federal medication-management and patient-safety expectations. These cases often gain force when they show not merely that a medication error occurred, but that the hospital failed to route that error through the required reporting, pharmacy, and quality-improvement structures that should have existed to detect and control exactly that type of harm.

Emergency Department and Stabilization Failures

Emergency cases may appear deceptively local, but they often expand quickly. A poor ED screening process, delayed reassessment, missed sepsis pattern, unrecorded deterioration, unstable discharge, or inadequate transfer process may implicate both West Virginia record and escalation requirements and federal emergency obligations. Once that happens, the hospital is defending process integrity, not just a treatment choice.

Survey / Complaint Investigation Leverage

A serious event in West Virginia may trigger not only litigation, but licensure-level review, complaint investigation, or broader survey attention. Once regulators examine records, infection logs, reporting practices, or quality systems, the case gains a more objective institutional dimension. That can materially change valuation because the defense can no longer credibly frame the matter as nothing more than hindsight disagreement.

Federal leverage point: West Virginia matters become strongest where the same event looks deficient under hospital licensure rules, public-health reporting duties, and federal safety standards at the same time.

Litigation Implications — Advanced Institutional Liability Analysis

West Virginia hospital litigation should not be approached as a chart-only negligence question. It should be approached as an integrated institutional accountability question. The critical issue is often not whether something bad occurred, but whether the hospital’s reporting, escalation, infection-control, record-integrity, and protection systems operated as required once it occurred.

Reporting Pathway Failure

One of the strongest liability themes in West Virginia is that the institution selected the wrong pathway, selected no pathway, or selected the pathway too late. This can occur when a reportable disease event is treated as routine clinical care, when a medication error is not escalated to pharmacy and quality systems, when suspicious injury to a vulnerable adult is treated as an ordinary accident, or when a death with abuse / neglect overtones is not handled through the correct external channels. Once the hospital is shown to have misjudged the pathway, its later explanation becomes harder to defend.

Documentation Integrity as a Liability Multiplier

West Virginia’s hospital rule gives documentation integrity unusual importance. Because records must be promptly authenticated, clinically complete, preserved, and capable of rapid production to OHFLAC, inconsistencies carry significant weight. Missing nursing notes, unexplained gaps in reassessment, altered chronology appearance, delayed completion, inconsistent authorship, and missing discharge details all magnify exposure because they suggest the institution could not contemporaneously support its own care narrative.

Quality Improvement as Discoverable Institutional Theme

Even where particular internal quality materials may be protected or disputed, the existence of rule-based investigation and quality-improvement duties still matters. Counsel can test whether the hospital had functioning systems for medication safety, infection surveillance, corrective action, and administrative response. If those systems appear formal on paper but absent in practice, the case becomes much more powerful because the institution appears structured for compliance but not for performance.

Expansion from Individual Fault to Institutional Fault

West Virginia cases often begin with a single clinician decision but evolve into broader institutional liability. The mechanism is predictable: the chart shows deterioration, the command structure fails, required reporting is delayed or missed, records become unstable, infection or medication systems appear ineffective, and the institution cannot later explain why its administrative response lagged behind the clinical reality. At that point, liability no longer rests on one provider. It rests on the hospital’s operational design.

Pattern Evidence and Repeat Vulnerability

The strongest matters also invite pattern analysis. Infection logs, medication error handling, repeat falls, recurring emergency-discharge failures, repeated chart completion problems, and repeated gaps in escalation all suggest that the event was not isolated. In West Virginia, that type of pattern evidence can be particularly useful because the rules themselves assume functioning systems of surveillance, record integrity, and corrective action.

Settlement and Trial Impact

A West Virginia case with weak chart integrity, a broken escalation chain, missed reportable-condition issues, inadequate pharmacy or infection-control response, or unaddressed abuse / neglect reporting concerns will usually carry greater settlement pressure than a bedside-only negligence case. At trial, the narrative is also stronger: the hospital did not merely make a mistake; it failed to operate the institutional systems state law expects to protect patients once danger emerged.

Closing litigation insight: The most compelling West Virginia hospital cases show that the institution’s own reporting, documentation, infection-control, medication-safety, or protective-response structures exposed a deeper operational failure the hospital cannot explain away as ordinary clinical judgment.

Attorney Application

For Plaintiff Counsel

  • Determine which external pathway the facts triggered: 64 CSR 7 public-health reporting, medication-error investigation, abuse / neglect reporting, death escalation, or OHFLAC-sensitive record production.
  • Map the bedside chronology against supervisory notification, pharmacy or infection-control involvement, administrative recognition, and any external report timing.
  • Use 64 CSR 12 record-integrity provisions to attack delayed charting, missing entries, fractured authorship, and incomplete deterioration-window documentation.
  • Press on whether the institution investigated the event as a systems failure or merely assigned blame to one clinician.
  • Reframe the case from isolated negligence to institutional nonperformance under state licensure, infection-control, and reporting duties.

For Defense Counsel

  • Build a disciplined chronology showing when the hospital recognized the seriousness of the event and why it selected the reporting pathway it did.
  • Demonstrate compliance with record completion, record preservation, and authenticated-entry requirements.
  • Show active infection-control, pharmacy, or administrative review where those systems were implicated.
  • Align charting, internal logs, reporting conduct, and witness testimony before discovery exposes internal inconsistency.
  • Address vulnerable-adult, death-related, and public-health overlays affirmatively rather than allowing plaintiff counsel to frame them first.
Best use of this guide: West Virginia hospital timeline reconstruction, OHFLAC-sensitive discovery planning, medication-error review, infection-control / outbreak case development, abuse / neglect reporting analysis, and institutional liability modeling.

When to Engage Lexcura Summit

West Virginia hospital matters often justify early clinical-regulatory review because the strongest liability themes usually arise from the interaction between the chart, record-integrity rules, infection-control obligations, reportable-condition pathways, medication-safety duties, and vulnerable-adult protection statutes. Lexcura Summit is typically engaged when counsel needs more than a chronology and requires a disciplined institutional analysis of escalation failure, reporting selection, systems exposure, and narrative stability.

Engage Early When the Case Involves:

  • Unexpected death or severe deterioration with unstable charting
  • Possible reportable infection, outbreak, or unusual health event
  • Medication error, adverse drug reaction, incompatibility, or pharmacy-process failure
  • Falls, injury of unknown origin, supervision failure, or possible neglect of an incapacitated adult
  • Sepsis, delayed escalation, missed reassessment, or failure to rescue
  • Emergency department discharge, stabilization, or documentation failure
  • Concerns that the institution selected the wrong reporting pathway or recognized the seriousness of the event too late
  • Institutional liability theories extending beyond one provider

What Lexcura Summit Delivers

  • Litigation-ready medical chronologies with event-sequence precision
  • Escalation and standards-of-care analysis tied to operational hospital duties
  • Institutional exposure mapping across records, reporting, infection control, pharmacy, and supervision systems
  • Physiological causation analysis in deterioration and delayed-recognition cases
  • Strategic support for deposition, discovery planning, mediation, and expert packet development
Strategic advantage: Early review helps counsel determine whether the matter is fundamentally a bedside-negligence case or a broader West Virginia institutional-response case with materially higher exposure.
Submit Records for Review
Engagement Process:
Records may be submitted through the HIPAA-secure intake portal for preliminary review. Lexcura Summit then issues a letter of engagement outlining scope and cost. Upon confirmation and upfront payment, analysis begins and the completed work product is returned within 7 days.

Closing Authority Statement

West Virginia hospital liability is defined not only by what happened to the patient, but by how the institution translated that event into reporting behavior, internal escalation, record integrity, infection-control response, medication-safety review, and protective action. Through its hospital licensure structure, the state requires hospitals to maintain complete and authenticated medical records, preserve chronology integrity, provide timely regulatory access to records, operate active infection-control surveillance systems, investigate medication errors through quality mechanisms, and comply with the state’s reportable disease and event reporting rule.

The analysis therefore begins with recognition. Where the chart reflects serious deterioration, unexplained injury, medication harm, infection-control danger, or circumstances suggesting neglect or abuse of a vulnerable adult, the institution is expected to recognize that the matter has crossed out of routine care and into administrative response. When that recognition is delayed, the foundation of every later step becomes unstable.

The inquiry then turns to pathway selection. West Virginia’s framework is powerful precisely because the state does not depend on one narrow hospital adverse-event statute. Instead, it asks whether the hospital used the correct external and internal route: public-health reporting where a reportable disease or unusual health event existed, pharmacy and quality investigation where medication injury occurred, abuse / neglect reporting where a vulnerable adult or facility resident may have been harmed, and death escalation where abuse- or neglect-related death was suspected. Where the institution fails at this stage, the case becomes not simply one of poor care, but of failed institutional judgment.

The next layer concerns investigation and corrective structure. Where a hospital is required to maintain infection logs, conduct surveillance, investigate medication harm, support quality-improvement review, preserve records, and maintain secured authorship and chart integrity, the adequacy of the post-event response becomes inseparable from liability itself. An investigation that is superficial, provider-protective, incomplete, or inconsistent with the chart does not merely weaken the defense. It suggests that the institution’s safety architecture was not functioning when tested.

The analysis then converges on narrative stability. The most serious West Virginia cases are those in which the chart, nursing chronology, physician documentation, pharmacy or infection-control materials, external reporting conduct, and later institutional testimony do not align. At that point, the institution is no longer defending medicine alone. It is defending credibility.

This creates a compounding model of liability. Delayed recognition distorts reporting. Distorted reporting weakens investigation. Weak investigation destabilizes the record. An unstable record undermines institutional credibility. And once institutional credibility is compromised, every later defense becomes harder to sustain.

West Virginia’s framework is designed to expose precisely that sequence. It evaluates not merely whether harm occurred, but whether the hospital’s systems functioned with enough integrity to recognize, escalate, report, document, and respond to that harm through the channels state law requires.

Judicial Framing:
Where a hospital fails to timely recognize a serious event, fails to route it through the proper reporting or investigative structure, maintains an incomplete or unstable chronology, and later advances an explanation inconsistent with its own records or regulatory obligations, the resulting harm is not fairly characterized as isolated clinical error — it is institutional failure across multiple operational and legal layers.

Definitive Conclusion:
The most compelling West Virginia hospital cases establish that liability is not created by a single bad outcome, but by the institution’s cumulative failure to recognize, escalate, report, investigate, document, and accurately account for that outcome. In such cases, the ultimate issue is not whether an event occurred, but whether the hospital’s systems operated with the integrity required to respond to it. Where they did not, liability becomes both foreseeable and difficult to defend.